Topics: Motivation, Organizational studies and human resource management, Employment Pages: 50 (14264 words) Published: October 2, 2013
Chapter 1

Organization -- a collection of people who work together to achieve individual and organizational goals organizational behavior -- the study of factors that affect how individuals and groups act in organizations and how organizations respond to their environments

Organizational behavior provides a set of tools that allow;
people to understand, analyze, and describe behavior in organizations managers to improve, enhance, or change work behaviors so that individuals, groups, and the whole organization can achieve their goals Group -- 2 more people who interact to achieve their goals

team -- a group in which members worked together intensively to achieve a common group goal

Understanding and managing organizational behavior requires studying:

individuals in organizations
individual differences: personality and ability
work values, attitudes, moods, and emotions
perception, attribution, and the management of diversity
learning and creativity
the nature of work motivation
creating a motivating work setting
pay, careers, and changing employment relationships
managing stress and work life balance
Groups and team processes
the nature of work groups and teams
effective workgroups and teams
leaders and leadership
power, politics, conflict, and negotiation
communication in organizations
decision making and organizational learning
Organizational processes
organizational design and structure
organizational culture and ethical behavior
organizational change and development
Virtual team -- a group whose members worked together intensively via electronic means and may never actually meet manager -- a person who supervises the activities of one or more employees top management team -- high-ranking executives who plan a company strategy so that the company can achieve its goals organizational effectiveness -- the ability of an organization to achieve its goals Management -- the process of planning, organizing, leading, and controlling and organizations human, financial, material, and other resources to increase its effectiveness planning -- deciding how best to allocate and use resources to achieve organizational goals organizing -- establishing a structure of relationships that dictates how members of an organization work together to achieve organizational goals leading -- encouraging and coordinating individuals and groups that all organizational members are working to achieve organizational goals self managed teams -- groups of employees who are given the authority and responsibility to manage many different aspects of their own organizational behavior controlling -- monitoring and evaluating individual, group, and organizational performance to see whether organizational goals are being achieved role -- a set of behaviors or tasks a person is expected to perform because of the position he or she holds in the group or organization skill -- an ability to act in a way that allows a person to perform well in his or her role conceptual skills -- the ability to analyze and diagnose a situation into distinguish between cause and effect human skills -- the ability to understand, work with, lead, and control the behavior of other people in groups technical skills -- job specific knowledge and techniques

open system -- organizations that taken resources from their external environment and convert or transform them into goods and services that are sent back to their environments where customers buy them organizational procedure -- a rule or routine an employee follows to perform some task and the most effective way national culture -- the set of values or beliefs that a society considers important in the norms of behavior that are approved or sanctioned in that society ethics -- the values, beliefs, and moral rules that managers and employees should use to analyze or inter per a situation and then decide what is the right or appropriate way to behave well-being -- the condition of being happy, healthy,...
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